Industries
Retail & Distribution
Retail and distribution businesses rarely fail on sales. They fail on the gap between what the system says is in stock and what is actually on the shelf — and on the discovery, months later, that a fast-moving line has been sold below cost the whole time.
The situation
What we usually find
For distributors, wholesalers and multi-branch retailers running several locations, several price lists and at least one system that does not talk to the others.
The operating problem is that stock exists in more places than the system does. Goods sit in a main store, in branch stock, on a van, in transit between branches and in a customer’s hands unpaid for. Where each of those is tracked differently, the total is a reconstruction rather than a figure, and everyone learns to add a margin of doubt to it.
Pricing carries the same weakness. Trade terms, volume breaks, branch-level discretion and promotional pricing accumulate until nobody can state the true realised margin on a line without going and working it out. That calculation is almost never done at the speed decisions get made at.
Compliance has narrowed the room to improvise. Every sale needs a valid electronic invoice, every purchase needs one to be deductible, and since January 2026 the Revenue Authority validates both against declared returns. A business running some of its trade outside the system is now doing so at a measurable cost.
How the work flows
Where the pressure points are
Every business in this sector runs a version of this cycle. These are the points where it strains when the systems behind it do not join up — and where the value of joining them up shows first.
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Buy
Purchase decisions made on a stock figure the buyer already discounts in their head
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Hold
Branch, van and transit stock counted on different rhythms and never quite agreeing
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Price
Terms and discounts layered until realised margin per line is unknown
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Sell
Route and counter sales landing in the ledger days after the customer walked out
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Collect
Debtors chased from a statement the customer disputes on age alone
What you would run
The products behind it
Not every product, and never one we cannot justify for your operation. These are the ones that fit this sector, and the reason each one is here.
WizERP
Multi-location inventory, purchasing, sales and finance on one ledger, so branch, van and transit stock are one position rather than four counts. We wrote it, so unusual pricing and settlement rules can be built rather than approximated.
Sage 200
Where the priority is financial control, stock valuation and clean multi-currency purchasing, with the trading side already handled adequately elsewhere.
WizCRM
Built for exactly this: field representatives calling on trade customers, capturing the visit and the order on the phone, and working offline where coverage does not reach.
What we would bring
The work around the software
The products are only half of it. These are the practices an engagement in this sector actually draws on, and what each one does here.
ERP & Business Systems
Getting one stock position across every location, which is nearly always the real project behind a retail ERP request.
Data, Analytics & Business Intelligence
Realised margin by line, branch, customer and route — available at the speed buying decisions are actually made.
Process & Operational Excellence
Goods receipting, transfers and returns are where stock accuracy is lost. These are process problems well before they are system problems.
AI & Intelligent Automation
Demand forecasting on your own sales history, and document capture for the supplier invoices that currently get keyed in one at a time.
Where we'd start
The first move
We would count one fast-moving line in one branch and compare it to what every system in the business believes is there. The size of that gap, and where in the flow it opens up, is a more useful basis for scoping than any requirements workshop.
Where we are not the answer
We do not sell a point-of-sale product. WIZAG withdrew its POS applications, so we have no till software to put in front of you and no reason to prefer one over another — we integrate with what you already run at the counter. If you are looking for a new POS, that is somebody else’s sale and we will say so early.
Is this how your operation runs?
Tell us where it strains, and we will tell you plainly which of this is relevant to you and which of it is not — before you commit to anything.
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